Shipping policy

Shipping Policy for Bear Phoenix Creations Ltd

 

Effective Date: 01/08/2023

 

  1. Shipping Parameters and Fulfillment:

 

Bear Phoenix Creations Ltd ("Bear Phoenix") utilizes a print-on-demand supply chain model, where shipping and delivery services are fulfilled by third-party vendors. These vendors are responsible for the manufacturing, packaging, and shipping of products ordered through our platform. As a result, the shipping parameters and methods may vary depending on the manufacturer and location.

 

  1. Delivery and Shipping Methods:

 

In most cases, Bear Phoenix offers a variety of delivery and shipping methods to provide our customers with options that suit their preferences. These options may include standard, expedited, and express shipping, among others. However, it is important to note that some manufacturers within our print-on-demand supply chain may not offer multiple shipping options. In such cases, customers will be limited to the shipping method provided by the manufacturer.

 

  1. Special Considerations for Group and Team Wear:

 

For locally supplied group and team wear, Bear Phoenix may have the flexibility to include additional options for delivery and shipping. This could include:

 

- Free Bulk Order Delivery: In certain circumstances, Bear Phoenix may offer free delivery for bulk orders of group or team wear. This option is subject to arrangement with the respective team or group management and is contingent upon availability. It is important to understand that this option may not be guaranteed for all purchases and will be determined on a case-by-case basis.

 

- Centralized Meeting Point Drop-off: Bear Phoenix may also provide the option for orders to be dropped off at a centralized meeting point for convenient collection by the team or group. Similar to free bulk order delivery, this option requires prior arrangement with the team or group management and is subject to availability.

 

  1. Availability and Guarantees:

 

It is essential to emphasize that while Bear Phoenix aims to provide a range of shipping options for our customers, the availability of specific options is contingent upon various factors including manufacturer capabilities, geographic location, and coordination with team or group management. Therefore, certain shipping options, including free delivery for bulk orders and centralized drop-offs, may not be guaranteed for all purchases and are subject to individual arrangements and availability.

 

  1. Contact Information:

 

For inquiries regarding shipping, delivery methods, or to discuss specific arrangements for group and team wear, please reach out to our customer service team at:

 

- Email: info@bearphoenixcreations.co.uk

- Phone: 07488378808

 

  1. Changes to the Shipping Policy:

 

Bear Phoenix reserves the right to modify or update this shipping policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. It is recommended that customers review this policy periodically to stay informed about our shipping practices.

 

By making a purchase through Bear Phoenix Creations Ltd, you acknowledge and agree to the terms outlined in this shipping policy.

 

Bear Phoenix Creations Ltd

 

1st August 2023